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| Sauermann group network |
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| Mission |
Our mission consists in providing for all OEMs and installers of air conditioning, heating and refrigeration systems throughout the world innovative products and systems for detecting, evacuating and regulating condensate water and providing them with both quality and services while at the same time reconciling respect for the environment and preserving the living environment of users. |
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| Profile |
Market leader, the Sauermann Group employs nearly 100 people throughout the world and, in 2007, had a consolidated turnover of 21.5 million Euros. For more than 20 years, it has been designing, manufacturing and selling condensate removal pumps (finishing equipment) intended for air conditioning, heating and refrigeration systems. |
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The position of market leader has been won and is guarded on the basis of the following fundamentals:
| A specific positioning: |
A recognized brand and a market niche that give the Sauermann Group a real strategic asset, buoyed by an air conditioning market in constant progression and a heating market subject to innovation, technological progress and the renewal of equipment.
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| An unwavering focus on innovation: |
A comprehensive and constantly improved range of products and services resulting from listening to the aspirations and expectations of its natural client base (distributors and OEMs) and installers, wherever they are in the world. |
| A rigorous and continuous Quality approach: |
International competition and the trend towards worldwide standardisation are such that it is no long sufficient to be content just with satisfying our customer’s needs and expectations.
The Sauermann Group has defined and put in a place a Quality Management System to attain the following strategic objectives:
- Roll out of the company’s general policy while building our future success
- Process management
- Management and empowerment of staff
- Management of resources and activities
- Profitability and reliability
- Management of the environment
- Quality of products/services
- Compliance with lead times
- Building customer loyalty and ensuring customer satisfaction
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| A worldwide presence: |
- The international competition essentially focuses its actions on its favoured target regions, namely American, Europe and Asia.
- The Sauermann Group, for its part, bases its leadership on its international presence, its territorial proximity and its strong networks on 3 continents via 2 production sites, 7 subsidiaries and 2 sales divisions.
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In 2007, 75 % of our sales were in the European Union and 25 % outside of the European Union.
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| Customer Relations: The “Sense of Service” |
Through its international presence and its dense territorial networks constituted by its subsidiaries and their teams of technical sales engineers, the Sauermann Group is able to offer its customers: |
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- Open feedback,
- Quality services and technical assistance and support well in advance of your customers’ (specifiers and installers) projects by providing appropriate advice, support and training.
- Strict compliance with production and dispatch lead times,
- A 2 year guarantee on all of its products,
- An highly efficient After Sales Service,
- Information, promotion and communication supports.
An eco-responsible commitment:
Following the recent implementation of the RoHs and WEEE European environmental directives in each of its subsidiaries in a concrete and efficient manner, the Sauermann Group has set itself new objectives:
• To make sustainable development a tangible goal shared by every member of staff of the Group, wherever they are in the world.
• To anticipate technical and regulatory changes so as to transform potential constraints into sources of technical, social and environmental innovation.
Find out more
Find out more about Sauermann Group Network on our coporate website
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